Personal data and privacy is important to Union Coop and Union Coop is committed to the protection of your personal information. Our Privacy Policy exists to help you understand what information Union Coop collects, how we collect and use it, and what choices you have. To make sure your personal information is secure, we communicate our privacy and security guidelines to Union Coop employees and strictly enforce privacy safeguards within the company. Please read this Privacy Policy before visiting our application, accessing our services, or providing any personal information to Union Coop. If you do not wish to have your information used and disclosed as provided in this Privacy Policy, please refrain from providing your information and/or delete the information you may have submitted in the past. In doing so, please understand that your access to information, services and other benefits may be substantially limited. Further assistance is available via email to info@unioncoop.ae

If you use Union Coop's products or services, further information may also be provided in your contract with us. If you are an employee, worker or contractor of Union Coop, the information about how we handle your personal information is available in the Union Coop E-Commence mobile apps, and other Union Coop's digital platforms. We do not collect Emirates ID, passport details or equivalent national VAT ID numbers, except for employment purposes. If you are a prospective employee or job applicant of Union Coop, we will provide you with information about how we handle your personal information for recruitment purposes. This will be provided to you if you commence any of our recruitment initiatives.

1. Collection and Use of Personal Information

Personal information is data relating to a person that can be used to help uniquely identify them, either directly or indirectly. You may be asked to provide personal information when in contact with Union Coop. If you do not provide us with certain requested personal information we may not be able to provide you with some or all of Union Coop's products and services.

If you are a representative of a corporate entity, such as a professional sports organization, then Union Coop may use your personal information to provide and customize our products and services, and send you marketing communications related to our products and services.

For all E-commerce, mobile app users, we may use your data for purposes such as auditing, data analysis, and research to improve Union Coop's products, services, and customer communications. Union Coop and its partners may share personal information and use it as described in this Privacy Policy. Such information may be combined with other information to provide and improve products, services, content, and advertising.

Where you are an individual (i.e., not a representative of a corporate entity) and have consented to us using your personal data for marketing purposes, we may use your information to conduct marketing and data analysis or to send you updates and news concerning Union Coop and its business partners. If at any time after you have consented to us using your information for marketing purposes you wish us to stop using your information for these purposes, please email us at info@unioncoop.ae

2. Personal Information We Collect

When you visit our application(s), download or install a software application, create a registered user account, purchase or register a product, complete a survey, or download a software update, we may collect information, including but not limited to: name, mailing address, phone number, email address, contact preferences.

We may also collect such information when you contact us in person (for example, at clinics, conferences, workshops, seminars and other events), via telephone, WhatsApp, or email. When you send us an email, that address will be recorded automatically for purposes of replying to your email. If you represent a corporate entity, such as a professional sports organization, by providing your email address, you are subscribing to our electronic newsletter and product updates, which may include information about new promotions and new services. You may unsubscribe from this content by following the steps detailed in the email footer or by contacting info@unioncoop.ae

We may receive and store certain types of application usage information when you visit our application. Application usage information helps us determine how visitors arrive, what type of content is most popular and which visitors are interested in particular products and items. We may collect the page visited, the time, the source of the request, the type of browser making the request, the preceding page view and other information about your engagement with our site and products. We may also collect your IP address and your Device Identifier. A Device Identifier is a number automatically assigned to the computer, cell phone or tablet used to access the Internet. We may associate your Device Identifier with the personal information you provide.

When you browse our application(s), we may collect information about you, regardless of whether you have created a registered user account. However, if you choose to access our application anonymously, we may not be able to provide you with particular products or services. We collect and store personal information if you provide any such personal information, register as a user, provide details at an event, complete a survey or supply personal details through any other form of correspondence. Union Coop uses this information to provide products and services, as well as for billing, identification, authentication, products and services improvement, contact and research purposes. This information may include: date, time, computer identity, crash data, device type and setting, operating system, language, region, log preferences, registration key, license level, license code, license code status, code registration date, last validation date, IP address, and version, OS version, and any other information about user actions required to improve, support and maintain our software.

3. Data Storage

Union Coop uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run the Union Coop application, and such third-party vendors may collect and store your data on behalf of Union Coop. Union Coop incorporates reasonable safeguards to help protect and secure your personal information. However, no data transmission over the Internet, wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Please note that Union Coop cannot ensure or warrant the security of any information you transmit via its applications and/or products, and you do so at your own risk. The applications are general audience applications.

4. Disclosures to Third Parties

There are circumstances where we may wish to disclose or are compelled to disclose your personal data to third parties. We may share your personal information with: our subsidiaries, branches or associated offices, our partners, vendors, licensees, agents, representatives, distributors, independent contractors, legal advisors, our other professional advisors, and/or to any other third party where you have provided your permission. Participating in promotions where you are asked to share information such as your name, address, email address or similar information is deemed permission to use such information for purposes of the promotion, including providing that information to any third party participating in the promotion.

Any disclosure to third parties will only take place in accordance with the applicable law and for the purposes listed. These scenarios include disclosure: (1) as required to provide products or services you’ve requested; (2) in order to provide partner-sponsored feature enhancements; (3) when necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions of Use, or as otherwise required by law; (4) on a temporary or permanent basis for the purposes of a joint venture, collaboration, financing, sale, merger, reorganization, change of legal form, dissolution or similar event (in the event we are acquired by or merge with another company, you will be notified before your information is transferred); (5) to protect the security or integrity of our business, including our databases and systems, and for business continuity reasons; (6) to our legal advisors who may need to manage or litigate a claim; and (7) for any other purpose when we have your permission.

5. Children

We do not knowingly collect personal information from children under age thirteen (13) (or the otherwise applicable age of digital consent in any particular jurisdiction), however, we understand that users of our products and services may occasionally be under the age of thirteen. Children under the applicable age of digital consent are not permitted to use our applications and services, and must request a team adult, parent or guardian (“Responsible Adult”) provide any personal data in connection with the site and/or services. We will delete any information later determined to have been collected from an underage user rather than provided by a Responsible Adult. Coaches and Account Administrators may add underage users to a team roster and/or direct invite codes to such users only with express written consent from a parent or legal guardian. Union Coop is not liable for obtaining such consent on behalf of a team. Union Coop products and services may provide age appropriate groupings in which users can participate with other users of the same or similar age. Such users must obtain a Responsible Adult’s permission to provide the information (full name, birthdate) necessary to join such a group, and a Responsible Adult will always be able to remove a user from any such group and contact Union Coop to have the applicable information deleted. If requested, Union Coop will provide assistance to the Responsible Adult to have such information removed. Union Coop will use the provided information solely to enable users to participate in age-related training and activities and will remove such information when it is no longer needed.

6. Cookies

A “cookie” is a small amount of data that often includes an anonymous unique identifier that is sent to your browser from a application and stored on your computer’s hard drive. When you access this application, cookies may be sent to your web browser and stored on your computer or mobile device. We use cookies to record information about your online preferences and allow us to tailor our applications to your interests. Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us to recognize when you are signed in to your Union Coop account and to provide a more personalized experience. Additionally, Union Coop uses cookies to serve some targeted advertising. To help promote Union Coop products and items, we sometimes embed content from social media and other third-party applications. These may include YouTube, Twitter, Facebook, WhatsApp, Instagram, r. As a result, when you visit a page containing such content, you may be presented with cookies from these applications and these third-party cookies may track your use of the Union Coop application. Union Coop does not control the dissemination of these cookies and you should check the relevant third party’s application for more information.

7. Hosted Service Partners and Their Privacy Options

Our major network advertising partners include Facebook, Google, Twitter, and their respective advertising networks. These partners may use cookies, web beacons, and similar technologies to collect information and use that information to provide measurement services and target ads. If you wish to restrict, remove or refuse to accept cookies which are set by any application (including this application), you should do this through the browser settings for each browser you use to access the Internet.

8. Tracking

Union Coop's application respond to “do not track” settings in application when the user does not want to share his/her location & tracking data.

9. Retention of Personal Information

Your personal information will be retained for as long as it is necessary to carry out the purposes set out in this Privacy Policy (unless longer retention is required by applicable law). However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review. We may keep an anonymized form of your personal information, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.

10. Confidentiality and Security

Union Coop is committed to seeking to safeguard all personal information that you provide to us; seeking to ensure that it remains confidential and secure; and taking all reasonable steps to ensure that personal privacy is respected. All our data is stored in written or electronic form on our servers and computers and in various physical locations. We maintain physical, electronic and procedural safeguards to protect your personal information from misuse, unauthorized access or disclosure, and loss or corruption by computer viruses and other sources of harm. We limit access to personal information to those staff members, joint venture partners, subsidiary companies and third parties who need to know that information for the purposes set out in this Privacy Policy.

11. Compliance with Privacy Laws

Union Coop complies with the data protection and privacy laws to which it is subject. You should satisfy yourself that you are familiar with those laws, including any exceptions which may apply under them. You should also be aware that privacy laws in various jurisdictions may change from time to time. Except to the extent expressly stated otherwise in this Privacy Policy, Union Coop accepts no obligations with respect to the handling of personal information other than those mandated by law in the country which has or countries which have jurisdiction over Union Coop in any given circumstances.

12. Grounds for Processing in the EU/UAE

If you are in the European Union and/or European Economic Area, to process your data lawfully we need to rely on one or more valid legal grounds. The grounds we may rely upon include: (1) your consent to particular processing activities. For example, where you have consented to us using your information for marketing purposes; (2) our legitimate interests as a business (except where your interests or fundamental rights override these). For example, it is within our legitimate interests to use your data to send you our electronic newsletter and product updates if you represent a corporate entity (unless you have unsubscribed); (3) our compliance with a legal obligation to which we are subject. For example, we have a duty to investigate and respond to complaints made against us and may need to process your personal information as part of such investigation; or (4) if you are a customer, or are representing a customer, because processing your personal data is necessary for the performance of a contract.

13. Your EU/EEA/UAE Data Protection Rights

Please contact us at info@unioncoop.ae any time to exercise any of your data protection rights. Data protection law applicable to individuals in the United Arab Emirates or European Union and/or European Economic Area provides individuals with certain rights, including the right to access, rectify, withdraw consent, erase, restrict, transport, and object to the processing of their personal information. Individuals also have the right to lodge a complaint with the relevant information protection authority if they believe that their personal information is not being processed in accordance with the law. Further information about your rights is set out below:

Right to obtain a copy of your personal information. You may have the right to obtain a copy of the personal information we hold about you.

Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete personal information. If we disagree and believe the information to be accurate and complete, we will advise you and include a notation on the record that you dispute the information’s accuracy. We will respond to your request to correct or supplement your personal information within a reasonable time period and, in any event, within any time period specified in relevant laws.

Right to withdraw consent. You may, as permitted by law, withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.

Right to object to processing. You may, as permitted by law, request that we stop processing your personal information. You also have the right to ask us not to process your personal data for marketing purposes.

Right to erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.

You can obtain information about all the above at info@unioncoop.ae

14. International Transfer of Personal Data

Individuals in UAE and outside(EU/EEA) should be aware that Union Coop may transfer your personal data to a third party in countries outside the EU for further processing in accordance with the purposes set out in this Privacy Policy. In particular, your personal data may be transferred throughout the Union Coop and to our outsourced service providers located abroad. In these circumstances, we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organization, contractual or other lawful means.

You also have the right to request that we delete your Personal Information from our records and direct any service providers to delete that Personal Information from their records. After we receive and verify your request, we will delete that Personal Information unless a legal exception applies.

15. Contact Us

This application is owned and operated by Union Coop, Dubai, UAE.

P.O 29448 , Al Warqa City Mall, Al Warqa , Dubai , UAE email: : info@unioncoop.ae

16. Changes

Union Coop may periodically update this Privacy Policy. The most current version of the Privacy Policy will govern our use of your information and will always be available at www.unioncoop.ae. By using the application and products, you acknowledge your agreement to the terms of this Privacy Policy. We will notify you about material changes in the way we treat personal information by sending a notice to the email address specified in your membership account or by placing a prominent notice on our application.